Privacy Policy

Privacy Policy

Last Updated: 28 June 2025

Thank you for visiting ExterminatorAtlas.com ("Site"), a U.S. directory of pest‑control professionals operated by ExterminatorAtlas.com (the "Company," "we," "us," or "our"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with the Site.

Notice to California Residents: Additional information required by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), appears in Section 10.

1. Who We Are

  • Legal Entity: ExterminatorAtlas.com (sole proprietorship of Yosvany Cantero)
  • Registered Address: Calle El Llanito 3, San Miguel de Abona, Tenerife 38629, Spain
  • E‑mail (general & privacy): info@exterminatoratlas.com
  • Data‑Protection Contact: Yosvany Cantero – info@exterminatoratlas.com

Although located in Spain, we focus exclusively on visitors located in the United States who are 18 years of age or older.

2. Scope of This Policy

This Policy applies to information that identifies, relates to, describes, or could reasonably be linked to an individual consumer or household ("Personal Information") collected through:

  1. The Site and any sub‑domains;
  2. Online forms (e.g., account sign‑up, contact, review submission);
  3. Cookies and similar tracking technologies; and
  4. Customer service or other direct interactions with us.

It does not cover data you provide directly to third‑party service providers (e.g., payment processors) under their own terms.

3. Personal Information We Collect

CPRA CategoryExamples (we may collect)
IdentifiersFull name, business name, postal address, e‑mail address, telephone number, Internet Protocol (IP) address, device ID
Internet / Network ActivityLog files, browsing history, search queries, pages viewed, referring URL, cookie identifiers
User‑Generated ContentBusiness reviews, ratings, comments, messages to providers
Geolocation DataApproximate location inferred from IP address
InferencesPreferences or interests derived from analytics

We do not intentionally collect sensitive personal information (e.g., Social Security numbers, precise geo‑location, health data) or data from children under 13.

4. How We Collect Information

  • Directly from you when you complete forms, create an account, submit reviews, or communicate with us.
  • Automatically via cookies, pixels, and similar technologies (see our separate Cookie Policy).
  • From third parties such as authentication or payment providers, ad networks, and analytics platforms.

5. How We Use Personal Information

We use the information described above to:

  1. Publish and maintain pest‑control listings and related content;
  2. Operate, secure, and improve the Site (debugging, fraud prevention, analytics);
  3. Respond to inquiries, reviews, or customer‑service requests;
  4. Send transactional or administrative e‑mails (e.g., account verification);
  5. Show contextual or interest‑based advertising (Google Ads, Facebook Ads);
  6. Enforce our Terms & Conditions and protect our rights or those of others;
  7. Comply with applicable laws, regulations, and legal processes.

6. Disclosure of Personal Information

We disclose Personal Information only for the purposes outlined in this Policy and with:

  • Service Providers acting on our behalf under contracts that limit use of your data (e.g., Google Analytics, Stripe, PayPal, hosting providers);
  • Advertising Partners (Google Ads, Meta Platforms) to show relevant ads and measure performance;
  • Law‑enforcement, regulators, or courts when required by law or to protect rights, property, or safety;
  • Successors in connection with a merger, acquisition, or asset sale (with notice to you if allowed by law).

We do not sell or share Personal Information for cross‑context behavioral advertising as those terms are defined under the CPRA. If this practice changes, we will update this Policy and provide a "Do Not Sell or Share My Personal Information" link.

7. Cookies & Tracking Technologies

We use first‑ and third‑party cookies, pixels, and local‑storage objects to recognize your browser, improve site performance, and display relevant ads. Full details, including a preferences center, appear in our dedicated Cookie Policy.

You may adjust cookie settings through our banner or via your browser. Disabling cookies may affect Site functionality.

8. Your Choices & Opt‑Outs

  • Marketing Communications: We send marketing e‑mails only with your consent. You may opt out any time via the "unsubscribe" link.
  • Analytics & Advertising Cookies: Manage through our cookie banner or your browser.
  • Do Not Track Signals: We do not currently respond to browser DNT signals.

9. Data Retention

We retain Personal Information for the duration of your relationship with us plus six (6) months, or longer if required by law, our legitimate business needs, or to resolve disputes. When no longer needed, we securely delete or anonymize the data.

10. California Privacy Notice (CCPA/CPRA)

Under California law you have the right to:

  1. Know the categories and specific pieces of Personal Information we collected about you;
  2. Delete Personal Information collected from you (subject to exceptions);
  3. Correct inaccurate Personal Information;
  4. Opt Out of the sale or sharing of your Personal Information (we currently do not sell/share);
  5. Limit the use of sensitive Personal Information (not applicable because we do not collect it);
  6. Non‑Discrimination for exercising any rights.

Exercising Your Rights

  • Submit a request: E‑mail us at info@exterminatoratlas.com with the subject line "California Privacy Request".
  • Authorized Agent: You may designate an agent; we will require proof of authorization.

We will verify your identity (or that of your agent) using at least two data points and respond within 45 days (may be extended by 45 days with notice).

11. Security Measures

We implement SSL/TLS encryption, encrypted data‑at‑rest, firewalls, role‑based access controls, periodic vulnerability scans, and staff training to protect your data. However, no Internet transmission or storage system is 100% secure.

12. International Transfers

Because our servers or service providers may be located in the United States or other jurisdictions, your information may be transferred and processed outside your state or country. We rely on contractual safeguards and equivalent protections when required.

13. Children’s Privacy

The Site is intended exclusively for U.S. residents aged 18 or older. We do not knowingly collect Personal Information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates the most recent revision. Material changes will be notified via prominent notice on the Site or by e‑mail.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please e‑mail info@exterminatoratlas.com or write to:

ExterminatorAtlas.com
Attn: Privacy Officer
Calle El Llanito 3
38629 San Miguel de Abona, Tenerife, Spain

Go up